BID Clonmel CEO

Job Description

Main Duties The Clonmel BID CEO will be responsible for leading, managing, and co-ordinating the delivery of the Clonmel BID Business Plan and ensuring that the objectives agreed upon by levy payers and the Board are delivered effectively. The role will include: · Leading, managing and co-ordinating the delivery of the Clonmel BID Business Plan. · Managing the annual BID budget effectively and ensuring strong return on investment for levy payers. · Identifying and maximizing additional funding, sponsorship, and partnership opportunities. · Coordinating and managing any staff, contractors, consultants, service providers, or volunteers involved in delivering BID objectives. · Providing regular monitoring, evaluation and reporting of progress against agreed performance indicators to the Clonmel BID Board. · Supporting the development and promotion of Clonmel as a vibrant, attractive and welcoming destination for business, shopping, tourism, leisure, culture and investment. · Working to enhance Clonmel’s attractiveness, safety, accessibility, public realm, evening and night-time economy, visitor experience and overall commercial appeal. · Creating a strong collective voice for Clonmel BID levy payers and developing positive, practical and effective partnerships across the private, public, community, and voluntary sectors. · Supporting initiatives that drive footfall, increase dwell time, reduce vacancy, improve the customer experience and strengthen Clonmel’s position as a key town in the region.

Responsibilities

• Responsibilities
• The Clonmel BID CEO will have responsibility for:
• · Overall delivery of the Clonmel BID Business Plan and agreed BID objectives.
• · Acting as the first point of contact for BID members and levy payers.
• · Managing the delivery of BID projects, actions, services, contractors, employees and volunteers.
• · Maintaining accurate BID member information and responding to queries and concerns from levy payers.
• · Preparing regular reports for the Board and ensuring the Board is kept fully informed of BID activities, progress, risks and opportunities.
• · Supporting the organisation of Board meetings, ensuring meetings are held regularly, formally recorded and followed up with clear actions.
• · Managing income and expenditure budgets, procurement, contracts, legal obligations, financial controls, health and safety processes and project governance.
• · Working with the Board, businesses and partners to develop and implement marketing campaigns that increase footfall, retail activity, hospitality spend, visitor numbers and town centre engagement.
• · Working with tourism, arts, culture, community, sporting and business organisations to strengthen Clonmel’s programme of events, festivals and town-centre activity.
• · Supporting initiatives that position Clonmel as a strong location for retail, hospitality, professional services, office-based employment, enterprise and investment.
• · Ensuring effective consultation and communication with BID members, partners and stakeholders through face-to-face engagement, regular updates, newsletters, email bulletins, surveys, website updates and social media.
• · Developing and maintaining the Clonmel BID website as a useful and active resource for levy payers, businesses, residents, visitors and investors.
• · Overseeing and providing content for Clonmel BID social media channels.
• · Establishing and maintaining strong working relationships with Tipperary County Council, An Garda Síochána, elected representatives, state agencies, business groups, Chamber, community organisations and other relevant stakeholders.
• · Working with the Board and partners to address key town-centre issues including vacancy, safety, cleanliness, public realm, accessibility, parking, footfall, events, promotion and business confidence.
• · Helping to collate and monitor key performance indicators, including footfall, vacancy rates, business sentiment, levy payer engagement, event impact, visitor activity, retail performance and customer surveys.
• · Representing Clonmel BID at meetings, events, consultations and stakeholder forums.
• · Taking a hands-on approach to the delivery of projects and visible town center improvements.
• Carrying out any other duties as determined by the Board of Clonmel BID

Requirements

• Requirements
• Essential Core Competencies
• The successful candidate should demonstrate:
• · Strong understanding of business reality, commercial pressures, business growth and local economic sustainability.
• · Experience of working across a range of agencies, businesses and stakeholders in partnership.
• · Strong motivational leadership skills.
• · Proven ability to deliver projects, plans and measurable outcomes.
• · Project management experience, including service delivery, monitoring and reporting.
• · High level of commitment to customer service and levy payer engagement.
• · Team-building and leadership skills.
• · Strong networking and relationship-building skills.
• · Excellent communication, negotiation and influencing skills.
• · Creative thinking and practical problem-solving skills.
• · Ability to work with business owners, public representatives, local authority officials, community groups and the wider public.
• · Experience in media engagement, public speaking or public-facing representation.
• · Sound financial management skills, including budget management, cost control and reporting.
• · Strong organisational and administrative skills.
• · Ability to work independently, take initiative and remain hands-on in project delivery.
• · A clear understanding of the opportunities and challenges facing Clonmel town center.

Nice to Have

• Desirable
• · Minimum of three years’ experience in a customer-facing management role, preferably in BID management, town-centre management, retail, hospitality, tourism, visitor attractions, events, economic development or business support.
• · Knowledge of Clonmel and the wider County Tipperary business environment.
• · Experience of working with local authorities, business organisations, funding bodies or community stakeholders.
• · Experience in marketing, event delivery, place promotion or town-centre regeneration.
• · Experience in grant applications, sponsorship development or securing additional project funding.
• · Understanding of issues such as vacancy, footfall, public realm, town safety, night-time economy, business confidence, and local investment.

Benefits

• The nature of the role requires a high degree of flexibility. Some evening and weekend work will be required, particularly around meetings, business engagement, events, and promotional activity.
• Annual leave entitlement will be 20 days, plus public holidays.
• Salary: 100,000

Job Details